ACCESS NYC – UX Research & Product Design
My role: User research, user data analysis, prototyping, documentation
Tools Used: InDesign, Illustrator, Invision, Excel
The Challenge: How can ACCESS NYC address barriers that prevent residents from seeking out benefits and social services?
ACCESS NYC is a website that allows New Yorkers to screen for eligibility for over 30 City, State, and Federal social service programs. Residents can apply online for key programs, print out pre-populated application forms, and find locations where they can go to directly apply for services.
Project design story available upon request. Please contact me at kmeizner89 [at] gmail.com for more information.